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+971 4 228 2666

Email Address

Office Address

402, The Business Centre, BurJuman Metro Exit 4 -Khalid Bin Waleed St - Dubai


The importance of effective, efficient PRO services when doing business in the Middle East can’t be overstated. The PRO (Public Relations Officer) is the key link between your business and the many government authorities with which you’ll need to liaise – for everything from license issuance and visa administration to permits, notarization and other legal requirements.

Though critically important, PRO is a specialty that’s often overlooked. This can negatively impact employees and their experience with their employer, and lead to non-compliance with HR regulations – damaging your business’s efficiency, employee satisfaction, and reputation, and potentially leading to fines, disruptions and revenue loss.

By trusting your business’s PRO functions to ISHR, you can be sure of expert attention, and a high quality, scalable solution that delivers the services your business needs more quickly, and more economically.

Professional PRO Services


Visa Management

End-to-end visa management
Employee coordination
Document validatio
Passport management

Trade Licence Compliance

Licence renewals
Licence amendments
Licence cancellation
Activity management

Regulatory Transactions

RTA transactions
Rental transactions
Messenger services

PRO Services – The iSHR Advantage

Our PRO specialists have in-depth knowledge of local labour laws, visa and licensing regulations, and are all set to streamline your interactions with government.

Professional, knowledgeable personnel – Our Certified operations team are ready to go to work on behalf of your business, and are constantly updating their knowledge and skills as regulations and laws evolve .

Scale – many companies rely on a single PRO for all their government interactions, limiting their reach and efficiency. Tapping into our extensive expertise allows you maximize your PRO effectiveness and shorten your PRO timelines.

Efficiency – though PRO is a critical function, it lies outside of the core skillset of your HR department. By outsourcing PRO, you’re freeing HR to better look after your business.

Cost benefits – outsourcing your PRO functions saves on staffing and administration costs, potentially reducing your PRO-related cost by up to 60%.



What is PRO?

PRO services refer to any activity that requires involvement with government authority in processing governmental documents and paperwork, such as visa applications, labour cards, and company trade licencing documentation and approvals.


How does our PRO Services work?

Our PROS liaise with government ministries, freezone authorities and legislative bodies such as Department of Economic Development, Dubai Chamber, Dubai Immigration Naturalization Department, Ministry of Labour, Dubai courts, UAE embassy, General Department for Residency and Foreigners Affairs, Roads and Transport Authority, etc. to balance the administrative work-load of your organization and improve delivery timelines.


Can your PRO manage our entity transactions with government authorities?

Yes, our line of PROs are experienced professionals in the PRO field. They have vast experience in working with all government agencies on daily basis. They can manage all your PRO services related work seamlessly and provide consultation as and when required to be compliant with local laws.


What is the benefit of outsourcing PRO services?

Outsourcing your PRO Services to a PRO Service Company with experience and knowledge across the UAE to handle various government transactions and legal obligations of your company, is not only cost effective but also saves time and avoids any complications or risks that you may incur. A reliable PRO Services company will help you to be compliant and save you from any fines/penalties/reputation loss.


How do I control of my PRO-related operations if I outsource?

We help you build a framework that suited to your internal processes and which aligns with the government requirements. TASC will manage the daily operational part with regular governance meeting and reporting. All decision making remains with the client and hence you will have complete control of your operations. You will have a dedicated Account Manager who will guide and assist you throughout the process.


What services are covered under PRO?

PRO Services cover all transactions related to: Employee visas – new visa, renewal, cancellation, family visa, golden visa, etc Company license – new license, renewal, cancellation/liquidation, movement of license from one zone to another, license amendment, etc Regulatory transactions – attestation of documents, legal translation, RTA related, Municipality, Chamber of Commerce, Ejari, etc As we work with all the government authorities extensively, any company or employee related work can be outsourced through PRO Services